Managed Services
The diversity of IT and cloud environments means that your challenges must be considered: availability, performance, governance and security of your data.
DFi Service offers a catalogue of customised managed services associated with contractual SLAs
Initialization
Governance
Management
Cost control
DFi advantages
- More than 30 years of experience in service contract management
- A complete and available service catalogue to industrialize the life cycle of the platform
- An operation based on recognised ITIL and ISO processes
- Contractual service commitments
- Local support and access to a pool of experts
- A strong security dimension around compliance and data protection
Maintenance of infrastructure in operational condition
Your information system has become a competitive tool. Its performance and availability are daily challenges. Entrust DFi Service with its maintenance in operational condition.
Access to a tailor-made service:
- Remote outsourcing (Remote operation, Backup as a Service, DRP)
- Outsourcing of your resources on Premise and in the Cloud
- Service scope adapted to your expectations, in addition to your internal teams
- Maintenance of your infrastructure in operational condition
- Management of your operating plan and backups
- Continuity of service beyond working days and hours, 24x7
- Monitoring the performance of your information system through dashboards
- Quality of service commitments (SLA)
- Security monitoring